Pembangunan berlebihan beri kesan banjir terburuk
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SHAH ALAM - Pembangunan berlebihan dan kekurangan pemuliharaan kawasan tadahan air serta kekurangan persediaan menghadapi bencana telah mendedahkan Malaysia kepada kesan banjir terburuk.
Setiausaha Agung Standard Users, Saral James Maniam berkata, hujan lebat dan air pasang menyebabkan beberapa sungai telah melimpah sekali gus mendedahkan banyak kawasan bandar dan hartanah ditenggelami air dan ribuan pemandu terkandas di atas jalan raya dalam kejadian banjir baru-baru ini.
“Ramai yang dipindahkan dari rumah mereka dan ada yang terkandas di atas bumbung rumah tanpa makanan dan minuman selama beberapa hari,” katanya dalam satu kenyataan.
Saral berkata, Agensi Pengurusan Bencana Malaysia (Nadma) telah melaporkan sebanyak 33 daerah di lapan negeri di Malaysia telah terjejas akibat banjir dan menyebabkan seramai 62,999 orang kehilangan tempat tinggal dan berada di 430 pusat pemindahan.
"Kejadian banjir yang bermula 18 Disember 2021 telah menyebabkan lebih 48 orang terkorban dan mangsa banjir terpaksa menanggung kerugian kerana kerosakan harta benda, rumah dan infrastruktur awam," katanya.
Menurut Saral, kerajaan perlu menggunakan pendekatan yang lebih proaktif dan dinamik terhadap pengurusan banjir.
Beliau berkata, Malaysia perlu meneroka piawaian siri ISO 22300 mengenai keselamatan dan daya tahan sebagai panduan untuk menilai penilaian risiko, penyebaran dan komunikasi pengetahuan, pemantauan dan perkhidmatan amaran, keupayaan tindak balas dan komitmen pihak berkuasa dan komuniti terhadap kemampanan sistem amaran awal.
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© 2018 Hakcipta Terpelihara Kumpulan Karangkraf
PEMBERIAN REBAT BANTUAN BANJIR DISEMBER 2021
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5 Januari 2022
Rebat 100% secara one-off bagi bil elektrik bulan Disember 2021. Diberi secara automatik kepada pelanggan Kediaman (Tarif A – Domestik), yang terkesan dengan banjir dan boleh dilihat di dalam bil elektrik bulan Januari 2022 dalam tempoh 7 hari bekerja dari tarikh bacaan meter dibuat.
Untuk maklumat lanjut sila layari atau hubungi TNB Careline di 1-300-88-5454
CCA, FOMCA capai persefahaman
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09 Disember 2021
BEIJING - Persatuan Pengguna China (CCA) dan Gabungan Persatuan-persatuan Pengguna Malaysia (FOMCA) menandatangani Memorandum Persefahaman (MoU) secara maya pada Rabu yang bertujuan untuk memperhebat lagi kerjasama.
Difahamkan, antara aspek yang terlibat dalam MoU tersebut adalah bidang perkongsian maklumat, pertukaran lawatan, kursus dan pembelajaran, terutamanya dalam usaha untuk menangani rungutan pengguna rentas sempadan.
Untuk rekod, seiring dengan pertambahan penggunaan rentas sempadan dalam talian mutakhir ini, pertikaian penggunaan turut semakin meningkat dan mewujudkan isu penjagaan hak serta kepentingan pengguna.
Situasi tersebut secara tidak langsung memerlukan kedua-dua persatuan terbabit untuk terus menjalankan pemerhatian, menyelidik dan menginovasi mekanisme serta langkah penjagaan pengguna, sekali gus menangani perbalahan rentas sempadan.
Pada masa sama, CCA berharap untuk memanfaatkan MoU itu untuk memperkasa interaksi dan kerjasama dengan FOMCA serta melindungi kepentingan pengguna antara satu sama lain, di samping menyumbang kepada perkembangan hubungan saling mempercayai dan perdagangan dalam kerangka Perkongsian Ekonomi Komprehensif Serantau (RCEP). - Bernama
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© 2018 Hakcipta Terpelihara Kumpulan Karangkraf
'RFID ganti Touch 'n Go, SmartTAG perlu penjelasan'
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Jan 2, 2022 9:29 AM
Pengumuman kerajaan untuk melaksanakan pembayaran tol menggunakan teknologi Identifikasi Frekuensi Radio (RFID) di laluan Juru, Pulau Pinang hingga Skudai, Johor di Lebuhraya Utara-Selatan (Plus) bermula 15 Jan ini menerima reaksi berbeza pelbagai pihak.
Timbalan Presiden Gabungan Persatuan-Persatuan Pengguna Malaysia (Fomca) Mohd Yusof Abdul Rahman berkata pelaksanaan tersebut selaras dengan hasrat kerajaan untuk memodenkan pembayaran tol dan menambah baik pengurusan kesesakan di plaza tol.
“Kita boleh lihat Singapura yang tidak mempunyai tol, perjalanan pengguna jadi lebih cepat sebab tidak perlu berhenti, sentuh kad dan sebagainya seperti yang kita amalkan sekarang,” katanya ketika dihubungi Bernama baru-baru ini.
Menurut Plus, pembayaran tol melalui RFID yang mula diperkenalkan pada 2018 melibatkan lebuh raya terpilih merupakan langkah awal kepada pelaksanaan pembayaran tol tanpa kehadiran plaza tol menerusi Sistem Laluan Terus Pelbagai Lorong (MLFF).
Namun, Mohd Yusof berkata 20 laluan RFID di sembilan plaza tol Plus buat masa ini masih mempunyai palang dan keadaan itu menyebabkan pengguna lebuh raya perlu memperlahankan kenderaan sebelum imbasan dilakukan.
Mohd Yusof juga tidak menafikan kemudahan tambah nilai yang ditawarkan RFID yang boleh dibuat secara dalam talian seharusnya mendapat reaksi positif rakyat.
Read more: 'RFID ganti Touch 'n Go, SmartTAG perlu penjelasan'
More promotion, clarification on RFID needed
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January 2, 2022 @ 11:03am
KUALA LUMPUR: The government's announcement to implement toll payment using the Radio Frequency Identification (RFID) technology on the main stretch of the North-South Expressway (PLUS) from Juru, in Penang, to Skudai, in Johor, effective Jan 15 received mixed reactions from various parties.
For Federation of Malaysian Consumer Associations (FOMCA) deputy president Mohd Yusof Abdul Rahman, the implementation is in line with the government's intention to modernise toll payments and reduce congestion at toll plazas.
"We see Singapore, which does not have toll booths, travelling is faster because there is no need for motorists to stop, scan or touch the card and so on, like what we are doing now, " he said when contacted by Bernama.
According to PLUS, toll payment via RFID was first introduced in 2018 at selected expressways as an initial step to the implementation of toll transactions without the presence of toll plazas through the multi-lane free flow system or MLFF.
However, Mohd Yusof said the current 20 RFID routes at nine PLUS toll plazas still had bars and the situation caused highway users to have to slow down.
He said the value-added facility offered by RFID, which could be made online, should have been well-received by the public.
"As many people say, to top-up Touch' n Go is a hassle. You have to stop at convenience stores or petrol stations, and you have to have cash because cashless top-up is not possible.
"So RFID provides an easier option because the top-up can be done on smartphones either using a debit or credit card, or online banking. It also has a direct top-up feature using e-Wallet," he added.
Offer 50% rebate for flood damage to vehicles, Fomca tells insurance firms
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December 26, 2021 3:38 PM
PETALING JAYA: A consumer activist has called for insurance companies to offer 50% rebates on repair costs of vehicles affected by the recent floods.
Federation of Malaysian Consumers Associations (Fomca) president Marimuthu Nadason told FMT that this rebate could be considered as a corporate social responsibility (CSR) project of the insurance companies.
“Many vehicles have been found to be uninsured for natural disasters like floods. Up to 95% of vehicle owners won’t receive any compensation for repair costs.
“Insurance companies should look into such cases as long as they are insured with them,” he said.
Marimuthu highlighted several reasons why vehicle owners had overlooked insuring their cars against natural disasters.
“Firstly, the majority of Malaysians are not aware that insurance policies offer optional cover for natural disasters like flooding.
“Secondly, insurance companies have failed to advise vehicle buyers about this coverage before they purchase their policies.
“Lastly, floods are becoming more rampant and Malaysians, more specifically from Selangor, have underestimated their severity.”
Marimuthu said Fomca intended to send a letter to Bank Negara and the government to intervene by getting insurance companies to promote policies on natural disasters to the public.
Previously, the General Insurance Association of Malaysia (PIAM) and the Malaysian Takaful Association (MTA) had advised vehice owners affected by the floods to contact their respective agents for further advice and clarification if they were planning to make any claims.
Read more: Offer 50% rebate for flood damage to vehicles, Fomca tells insurance firms
One-off 100% power bill rebate for flood victims
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December 26, 2021 2:59 PM
HULU LANGAT: Tenaga Nasional Berhad (TNB) will give a one-off 100% rebate for December electricity bills to domestic customers affected by floods, said Prime Minister Ismail Sabri Yaakob.
He said a total of 72,000 domestic customers would benefit from the rebate.
“This doesn’t involve factories, it is only for houses. As an extension of the various assistance given so far, there will be a rebate on the December electricity bill.
“I have also asked TNB to help B40 homes affected by the floods when the electricity supply is reconnected,” he told a press conference after visiting areas affected by the floods in Hulu Langat, including in Taman Sri Nanding and Kampung Dusun Tua, where cleanup work was in progress, here today.
He said the energy company had been carrying out free wiring inspections at flood-affected houses in Selangor, Pahang and Kuala Lumpur since last Friday.
Apart from that, Ismail said Perusahaan Otomobil Kedua Sdn Bhd (Perodua) would provide free towing service for Perodua vehicles based on the vehicles’ insurance coverage.
He said Perodua had agreed to forego labour charges to repair and service vehicles sent to its service centres and would offer a 50% discount on spare parts.
“I understand that finance minister Tengku Zafrul Tengku Aziz will negotiate again with other car companies such as Proton.
“I hope other companies can emulate what Perodua is doing,” he said.
Ismail said the government would increase the initial allocation of RM100 million to repair flood-damaged houses and infrastructure.
Local councils need post-flood waste management system
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December 25, 2021 @ 4:56pm
KUALA LUMPUR: The aftermath of the massive flood that struck several states in the country since last week was devastating and in its aftermath, floodwater damage as well mud-soaked household items are no longer of use, with all now left piled up to be thrown away.
The Consumers' Association of Penang (CAP) Education Officer N. V. Subbarow said local councils in the respective states must have a proper post-flood waste management system, in the face of the annual inundation.
"Since this (floodings) has become an annual affair affecting the people, the councils must come up with proper waste management system.
"The post-flood garbage is huge and they have to clear it within a short period. Almost nothing can be recycled, mattresses, and others, all will pile up in landfills.
"They should have proper plans and active it whenever needed," he told the New Straits Times today.
He said local councils should set up more bulk rubbish disposal bins in housing estates and frequent collection intervals to reduce more waste being dumped outside their home.
Subbarow also suggested for waste segregation for more effective waste management.
Several states including Selangor, Kelantan and Pahang were hit with massive floods displacing thousands from their homes since last week.
While heavy downpours and outdated drainage were blamed for the flood, Subbarow believes the dumping of plastics also contributed to the inundation.
There are instances where plastic waste dumped had clogged-up rivers and drains.
Read more: Local councils need post-flood waste management system
Bank patut serap caj transaksi RM1
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Disember 17, 2021 @ 5:42pm
KUALA LUMPUR: Institusi perbankan disaran menyerap dan menanggung caj transaksi pengeluaran RM1 menerusi mesin pengeluaran wang automatik (ATM) bagi memastikan pengguna dapat menikmati perkhidmatan itu tanpa bayaran.
Timbalan Presiden Gabungan Persatuan-persatuan Pengguna Malaysia (FOMCA), Mohd Yusof Abdul Rahman, berkata penyerapan caj RM1 oleh pihak bank untuk pengguna disifatkan relevan kerana institusi itu masih merekodkan keuntungan sepanjang pelaksanaan perintah kawalan pergerakan (PKP) lalu.
"Kita maklum bahawa caj RM1 itu adalah sebagai kos pengurusan dan bayaran perkhidmatan kepada sistem MEPS. Namun, disebabkan bank masih memperoleh keuntungan, jadi institusi itu boleh menyerap kos terbabit bagi pihak pengguna.
"Sekurang-kurangnya caj itu diserap pihak bank sehingga keadaan ekonomi bertambah baik, dijangka bagi tempoh enam bulan lagi," katanya kepada BH.
Sebelum ini, beberapa bank, termasuk Maybank, Bank Islam Malaysia Bhd, CIMB Bank, RHB Bank, Citibank dan HSBC memuat naik notis di platform media sosial masing-masing mengenai keputusan untuk mengenakan semula caj pengeluaran RM1 menerusi ATM, berkuat kuasa 1 Februari tahun depan.
Mohd Yusof berkata, pihak bank juga sepatutnya menyerap caj transaksi dalam talian bagi menggalakkan lebih ramai pengguna menjalankan urus niaga bank tanpa fizikal.
"Ini kerana apabila kita menggunakan urus niaga secara dalam talian, pihak perbankan sudah banyak menjimatkan kos dalam aspek penggunaan tenaga kerja," katanya.
Sementara itu, Setiausaha Agung Persatuan Institusi-Institusi Kewangan Pembangunan Malaysia (ADFIM), Mohd Prasad Hanif, berkata caj RM1 itu dikenakan bank bagi menampung kos perkhidmatan daripada teknologi yang digunakan itu.
A dent in vehicular insurance
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December 13, 2021 @ 12:03am
LETTERS: The Federation of Malaysian Consumers Associations (Fomca) has received numerous calls about vehicular insurance.
One peculiar case is whenever an accident happens — that is, when a victim's car is knocked by another driver — by law, both parties must lodge police reports.
This will enable the victims to claim from the offenders' insurance in the event the offenders do not want to pay for the damage.
Unfortunately, some offenders do not lodge reports, making it difficult for victims to claim the insurance.
Until and unless the offenders make a report, only then can the victims claim from the offenders' insurance, or else they have to claim from their own insurance.
In this event, the victims will lose their No-Claim Discount, which is unfair.
Why do victims have to go through this agony for others' mistakes?
This was what consumers said of the dilemma they are facing as they are not protected by law.
Once reports are lodged, police must take action against perpetrators and release their names to the media.
If this is done, people will be afraid to face the law and vehicle owners will be protected.
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